{"id":252757,"date":"2021-12-17T14:21:53","date_gmt":"2021-12-17T06:21:53","guid":{"rendered":"https:\/\/neuroaid.com\/clausulas-y-condiciones\/"},"modified":"2025-06-05T15:26:07","modified_gmt":"2025-06-05T07:26:07","slug":"clausulas-y-condiciones","status":"publish","type":"page","link":"https:\/\/neuroaid.com\/pt-br\/clausulas-y-condiciones\/","title":{"rendered":"Cl\u00e1usulas y condiciones"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; 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full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;30&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_color=&#8221;#f4f4f4&#8243; shape_divider_position=&#8221;top&#8221; shape_divider_height=&#8221;400&#8243; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;fan&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; 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line_thickness=&#8221;1&#8243; divider_color=&#8221;extra-color-gradient-1&#8243; animate=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;rgba(255,255,255,0.5)&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_color=&#8221;#ffffff&#8221; shape_divider_position=&#8221;top&#8221; shape_divider_height=&#8221;1200&#8243; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;tilt_alt&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1696555362442{padding-top: 30px !important;}&#8221;]\n<h2><b>Acuerdo<\/b><\/h2>\n<p>El uso de este sitio web est\u00e1 sujeto a la aceptaci\u00f3n de los siguientes t\u00e9rminos de uso:<\/p>\n<h3><b>1. Precio y pago<\/b><\/h3>\n<p>1.1 El precio que los clientes deber\u00e1n pagar se mostrar\u00e1 en la p\u00e1gina de pedido de nuestro proveedor de sistemas de pago (Paypal o Citibank) o en la factura enviada despu\u00e9s de una consulta por tel\u00e9fono o correo electr\u00f3nico.<\/p>\n<p>1.2 El pago se deber\u00e1 realizar en l\u00ednea con Paypal o tarjeta de cr\u00e9dito, o fuera de l\u00ednea, mediante transferencia bancaria al realizar el pedido en el tel\u00e9fono o a trav\u00e9s del correo electr\u00f3nico.<\/p>\n<p>1.3 Las facturas se considerar\u00e1n vencidas y pagaderas una vez realizado el pedido.<\/p>\n<h3><b>2. Env\u00edo<\/b><\/h3>\n<p>2.1 La fecha de entrega especificada en la confirmaci\u00f3n del pedido es una estimaci\u00f3n. La ubicaci\u00f3n de entrega ser\u00e1 la indicada en la Confirmaci\u00f3n de pedido.<\/p>\n<p>2.2 Cualquier producto o embalaje perdido, equivocado o da\u00f1ado se debe notificar en el albar\u00e1n antes de su firma.<\/p>\n<h3><b>3. Responsabilidades<\/b><\/h3>\n<p>3.1 Todas las ventas ser\u00e1n procesadas y enviadas por Moleac Pte Ltd desde Singapur; una vez adquirido el producto por el comprador, se le considerar\u00e1 propietario de este.<\/p>\n<p>3.2 Moleac ha registrado sus productos para distribuci\u00f3n y operaci\u00f3n al por menor en muchos pa\u00edses de conformidad con las normas de comercio internacional y las regulaciones sobre productos sanitarios. Todos los productos adquiridos en el sitio web de NeuroAiD est\u00e1n sujetos a las leyes de Singapur.<\/p>\n<p>3.3 NeuroAiD puede estar sujeto a derechos e impuestos aduaneros que se aplicar\u00e1n al llegar al destino especificado. Ser\u00e1 responsable del pago de cualquier impuesto o derecho aduanero. Tenga en cuenta que no tenemos ning\u00fan control sobre dichos cargos y no podemos predecir su importe. P\u00f3ngase en contacto con su despacho de aduanas local para obtener m\u00e1s informaci\u00f3n antes de realizar un pedido.<\/p>\n<p>3.4 Deber\u00e1 cumplir todas las leyes y normativas aplicables del pa\u00eds al que importe NeuroAiD. No nos responsabilizaremos en caso de que cometa alguna infracci\u00f3n de dichas leyes.<\/p>\n<h3><b>4. Devoluciones<\/b><\/h3>\n<p>4.1 Los productos se venden sin derecho a reembolso ni devoluci\u00f3n.<\/p>\n<p>4.2 Los productos se deben comprobar una vez recibidos. Se considerar\u00e1 la posibilidad de sustituci\u00f3n de productos da\u00f1ados siempre y cuando se env\u00ede una notificaci\u00f3n inmediata (en el plazo de 24 horas) a Moleac.<\/p>\n<p>4.3 Conservaci\u00f3n Determinados productos requieren condiciones de temperatura de conservaci\u00f3n especiales, de acuerdo con las etiquetas de advertencia incluidas en cada paquete. La compa\u00f1\u00eda no puede aceptar la responsabilidad por p\u00e9rdida de eficacia u otros efectos de p\u00e9rdida de efecto debidos a la falta de cumplimiento de estas precauciones.<\/p>\n<h3><b>5. Responsabilidad del paciente y renuncia al consentimiento<\/b><\/h3>\n<p>Al aceptar estas condiciones, declaro bajo juramento y doy fe de que:<\/p>\n<p>5.1 Tengo 18 a\u00f1os de edad o soy un adulto con capacidad legal para establecer acuerdos vinculantes de venta con Moleac.<\/p>\n<p>5.2 Puedo recibir NeuroAiD\u2122 de acuerdo con la legislaci\u00f3n vigente del territorio en el que resido actualmente.<\/p>\n<p>5.3 Me pondr\u00e9 inmediatamente en contacto con mi m\u00e9dico en caso de que sea necesaria cualquier intervenci\u00f3n m\u00e9dica debida a una complicaci\u00f3n o resultado preocupante relacionado con el uso del producto.<\/p>\n<p>5.4 He comenzado a utilizar de forma completamente voluntaria este sitio web. Doy fe de que estoy accediendo a este sitio porque busco un tratamiento para un trastorno m\u00e9dico identificable. Comprendo que todos los productos adquiridos no se pueden devolver ni reembolsar.<\/p>\n<h3><b>6. Protecci\u00f3n de datos (o privacidad)<\/b><\/h3>\n<p>Los datos personales del cliente obtenidos por Moleac se retendr\u00e1n y procesar\u00e1n de acuerdo con las leyes aplicables y la Pol\u00edtica de privacidad de Moleac. Moleac tiene derecho a compartir estos datos personales con otras entidades, agentes o subcontratistas de Moleac que presten servicios a Moleac. Moleac tambi\u00e9n transferir\u00e1 los datos personales a compa\u00f1\u00edas afiliadas que puedan encontrarse fuera de Singapur o el \u00c1rea Econ\u00f3mica Europea. En tales casos, Moleac proporcionar\u00e1 protecci\u00f3n adecuada para salvaguardar los datos personales.<\/p>\n<h3><b>7. Legislaci\u00f3n aplicable, jurisdicci\u00f3n, divisibilidad y notificaciones<\/b><\/h3>\n<p>7.1 La ley de Singapur es aplicable y ambas partes acceden a someterse a la jurisdicci\u00f3n exclusiva de los tribunales de Singapur.<\/p>\n<p>7.2 TODA LA INFORMACI\u00d3N, PRODUCTOS Y SERVICIOS SUMINISTRADOS EN ESTE SITIO WEB SE SUMINISTRAN \u201cTAL CUAL\u201d SIN GARANT\u00cdAS DE NING\u00daN TIPO, YA SEAN EXPRESAS O IMPL\u00cdCITAS. AL UTILIZAR ESTE SITIO WEB, RECONOZCO QUE LO HAGO POR MI PROPIA CUENTA Y RIESGO. TAMBI\u00c9N CONFIRMO QUE LA RESPONSABILIDAD AGREGADA DE MOLEAC QUE SURJA O EST\u00c9 RELACIONADA CON ACCESO AL SITIO WEB Y USO DEL MISMO, INDEPENDIENTEMENTE DE LA FORMA DE RECLAMACI\u00d3N O ACCI\u00d3N (POR EJEMPLO, CONTRATO, GARANT\u00cdA, AGRAVIO, NEGLIGENCIA, OBLIGACI\u00d3N ESTRICTA, NEGLIGENCIA PROFESIONAL, FRAUDE O CUALQUIER OTRA BASE PARA UNA RECLAMACI\u00d3N), QUEDA LIMITADA AL PRECIO DE ADQUISICI\u00d3N DE CUALQUIER ART\u00cdCULO ADQUIRIDO A MOLEAC EN LA TRANSACCI\u00d3N APLICABLE. MOLEAC NO SE CONSIDERAR\u00c1 RESPONSABLE BAJO NINGUNA CIRCUNSTANCIA POR DA\u00d1OS DIRECTOS, INDIRECTOS, ESPECIALES, INCIDENTALES, CONSECUENCIALES O DA\u00d1OS PUNITIVOS, AUNQUE MOLEAC HAYA INDICADO LA POSIBILIDAD DE DICHOS DA\u00d1OS. ESTA LIMITACI\u00d3N DE RESPONSABILIDAD COMPLETA ES APLICABLE A DA\u00d1OS Y P\u00c9RDIDAS DE CUALQUIER TIPO. SI NO EST\u00c1 SATISFECHO CON NUESTRO SITIO WEB O SU CONTENIDO (INCLUIDOS LOS T\u00c9RMINOS DE USO), SU \u00daNICO Y EXCLUSIVO RECURSO ES DEJAR DE UTILIZAR NUESTRO SITIO WEB. COMPRENDO Y CONFIRMO QUE MOLEAC NO ES RESPONSABLE DE NING\u00daN ACTO U OMISI\u00d3N NEGLIGENTE O INTENCIONADA POR PARTE DE NING\u00daN PROFESIONAL SANITARIO, COMO EL M\u00c9DICO O LA FARMACIA QUE REALIZ\u00d3 LA PRESCRIPCI\u00d3N, AL QUE MOLEAC PUEDA RELACIONARME.<\/p>\n<h3><strong>8. Cambios en el acuerdo<\/strong><\/h3>\n<p>Este acuerdo est\u00e1 sujeto a cambios (a exclusiva discreci\u00f3n de Moleac) en cualquier momento y sin previo aviso. NeuroAid\u2122 es un producto comercializado por Moleac Pte Ltd (<a href=\"http:\/\/www.moleac.com\/\" rel=\"noopener noreferrer\" target=\"_blank\">www.moleac.com<\/a>)[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;50&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css_animation=&#8221;fadeIn&#8221;]<span style=\"color: #333333;\"><strong>Exenci\u00f3n de responsabilidad<\/strong><strong>:<\/strong> \u00a0<em>NeuroAiD\u2122 II<\/em><em> es una marca comercial de Moleac. MLC601 y MLC901 son 2 formulaciones patentadas diferentes cuya equivalencia farmacol\u00f3gica se ha demostrado y que se denominan NeuroAiD en esta p\u00e1gina web.<\/em><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;column_reverse&#8221; bg_color=&#8221;#19388a&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; bottom_padding=&#8221;30&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; enable_shape_divider=&#8221;true&#8221; shape_divider_color=&#8221;#ffffff&#8221; shape_divider_position=&#8221;top&#8221; shape_divider_height=&#8221;80&#8243; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;curve&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; top_margin=&#8221;10%&#8221; top_margin_tablet=&#8221;15%&#8221; top_margin_phone=&#8221;5%&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;small_desktop&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css_animation=&#8221;bounceIn&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #ffffff;\">Averig\u00fce si NeuroAiD es adecuado para su caso.<\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #ffffff;\">Para enviar sus preguntas a nuestro equipo de Atenci\u00f3n al paciente, haga clic en el cuadro siguiente. En caso de duda, consulte siempre a su m\u00e9dico.<\/span><\/h4>\n[\/vc_column_text][nectar_btn size=&#8221;large&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#f57b20&#8243; icon_family=&#8221;none&#8221; text=&#8221;HAGA SUS PREGUNTAS&#8221; margin_top=&#8221;30&#8243; margin_bottom=&#8221;30&#8243; css_animation=&#8221;bounceIn&#8221; url=&#8221;https:\/\/neuroaid.com\/es\/contacto\/&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; top_margin=&#8221;30&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; 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