Yes, NeuroAiD II can be purchased without a prescription, but it is recommended to do so under the supervision of a healthcare professional.
General information
Taking NeuroAiD questions
What is the recommended dosage of NeuroAiD II? / How often should I take NeuroAiD II?
The recommended dosage is 2 capsules, 3 times a day for a duration of 3 months.
Is NeuroAiD the same as NurAiD II?
Yes, it is the same product. In some countries, it is marketed under the name NurAiD II, but the formulation is identical.
What is NeuroAiD II? / What is NeuroAiD II made of?
NeuroAiD II is a natural product formulation with origins in Traditional Chinese Medicine, composed of a combination of 9 natural plant extracts.
For how long should one take NeuroAiD II?
NeuroAiD II is recommended to be taken for a duration of 3 months.
Can I take NeuroAiD II beyond the recommended duration?
NeuroAiD II generally has a favourable safety profile; there are individuals who continue taking NeuroAiD II beyond the recommended duration. In case of longer duration of use, you should ask your healthcare professional for advice.
How long has NeuroAiD II been on the market?
NeuroAiD has been available for 20 years and has expanded its presence to more than 35 countries.
I heard that using traditional Chinese medicine is dangerous: Does this apply to NeuroAiD II?
Most side effects experienced by individuals taking NeuroAiD II are mild and transient. For any concerns specific to your own health condition, please consult a doctor.
Who is Moleac? / Who is the company marketing NeuroAiD II?
Moleac is a biopharmaceutical company committed to improving the quality of life for individuals and families. Based in Singapore, it aims to develop innovative, scientifically validated, and plant-based formulations, helping to address unmet needs in neurology. In each country where its products are marketed, Moleac registers them with the local health authorities, with whom it maintains regular contact. Each year, more than 40,000 people purchase its products in hospitals and pharmacies.
What form does NeuroAiD II comes in?
NeuroAiD II is available in capsule form.
What happens if I stop taking NeuroAiD II for a few days?
If you forget to take your NeuroAiD II capsules, take the next dose at your usual time. Take the dose as recommended by your doctor; there’s no need to double the dose or replace the missed dose. We recommend to take your NeuroAiD II capsules regularly.
Should I stop my other medications while taking NeuroAiD II? Are there any medications with which NeuroAiD II should not be combined? Does NeuroAiD II have contraindications or interactions with some medications?
NeuroAiD II can be an add-on to existing pharmacological treatments. If you are taking other medications or have specific concerns regarding contraindications or interactions, you should consult a doctor.
Should I discontinue my rehabilitation treatment while taking NeuroAiD II?
You should continue your rehabilitation treatment as NeuroAiD II can be added to your rehabilitation.
Where do I store NeuroAiD? Can I put NeuroAiD II into my pill-keeper?
NeuroAiD II capsule is moisture sensitive; therefore, the capsule should be kept in the original packaging until consumption. Ideally, NeuroAiD II should be stored in a cool and dry place under 30 degree Celsius.
How long can NeuroAiD II capsules be stored? How long do NeuroAiD II capsules remain active?
Please refer to the expiry date indicated on your NeuroAiD II product’s packaging, which is embossed on the blister pack.
Can I expect to experience some side effects when taking NeuroAiD II?
Most side effects experienced by individuals taking NeuroAiD II are mild and transient. For any concerns specific to your own health condition, please consult a doctor.
Do I need to take NeuroAiD II forever?
NeuroAiD II is recommended for 3 months.
Payment questions
How can I purchase NeuroAiD?
NeuroAiD can be purchased via our local distributors in many countries or directly from Moleac through our proprietary website www.neuroaid.com. If NeuroAiD is already available in the country where you live, you will be provided by the local contact of our representative in the country when clicking on the order page.
How does online purchase work?
All online purchases are processed as local order in Singapore. Once payment is received, it is shipped from Singapore within one business day and is delivered worldwide within five working days. The purchases are governed by our terms and conditions displayed on our website.
What are the payment options available?
There are 4 payment options available:
Option 1: PayPal
If you have a verified PayPal account, you can pay through PayPal. A verified PayPal account typically takes 3 working days to create and is free of charge. Alternatively, you may use the PayPal credit card module to pay directly with your credit card. If you are encountering any issues, please refer to the topic below this.
Option 2: Credit Card
We accept international credit cards VISA and MASTERCARD. After filling in your particulars and delivery address, you will be transferred to our partner’s secured payment platform for credit card transaction.
Option 3: Stripe (Apple Pay, Google Pay)
We also accept payment via Apple Pay or Google Pay.
Option 4: Wire Transfer or Cash
When the order is placed on the phone or via email, payment shall be made either via wire transfer to Moleac bank account, or cash via Western Union.
As these options may result in a few additional processing days, kindly contact our customer care team for more information: [email protected].
My credit card is valid but is being rejected by Paypal?
To encourage customers to create a Paypal account, Paypal has recently capped the payments on its platform to a maximum of 2000 USD. This amount is the maximum amount that can be spent on a website for the duration of validity of a credit card. If you encounter this problem you can :
- Use the secured payment platform of our Partner Citibank
- Contact our customer care team at +65 6478 9434 or by sending an email to [email protected]
How is my order being processed?
Once we receive the payment, we process the shipment from Singapore, within one business day. For international order, you will receive a tracking number so you can track your package via Fedex or Speedpost Singapore. The average time to receive your order is between 3 and 5 working days.
Is NeuroAiD II reimbursed?
Payment and reimbursement plans vary in each country to meet the demands and regulations of each local market. You may approach your local distributor, hospital, or pharmacy for information on any relevant reimbursement.
Disclaimers: NeuroAiD™ II is a trademark of Moleac. MLC601 and MLC901 are 2 different proprietary formulations which have been shown to be equivalent in pharmacology and are referred as NeuroAiD on this webpage.
Find out if NeuroAiD is right for you.
Leave your questions to our Customer Care team by clicking on the box below. Always seek advice from your physician.
